Red Stag Fulfillment's flagship facility sits in Sweetwater, Tennessee, the company's East Coast fulfillment node. It runs parcel and pallets under one roof for D2C, retail and B2B, Amazon, returns, and kitting.

Big and heavy is Red Stag's specialty across the board: the company built its operation around products bigger than a toaster or heavier than 10 pounds, and has shipped over a billion pounds of products most 3PLs will not handle. Sweetwater also handles smaller items at higher volumes and lower unit counts, including accessories that ship alongside larger products.

LOCATION AND COVERAGE

Sweetwater sits inside the East's two-day shipping triangle, near the largest Amazon, UPS, and FedEx hubs, at the crossing of Interstate 75 and Interstate 40. Ground parcel from Sweetwater reaches most of the Eastern and Central U.S. in two days.

SERVICES AT THIS FACILITY

- D2C: parcel, pallet, and white glove delivery.

- Retail and B2B: routing-guide compliance, EDI, and LTL/FTL distribution to Walmart, Target, Costco, and Home Depot.

- Amazon: FBA prep, Seller Fulfilled Prime, FBM, and Vendor Central.

- Kitting, returns, and special projects: bundling, relabeling, repackaging, and light assembly.

Red Stag is FDA registered and offers serial number capture and lot tracking.

GUARANTEES

Red Stag guarantees zero shrink, zero mispicks, and zero late shipments on the parcel orders it picks, packs, and ships. When Red Stag misses, it pays the client automatically, as an account credit, with no dispute process.

SHIPPING COST CONTROL

Because big and heavy is the specialty, Red Stag negotiates hardest on the surcharges those shipments pay: Additional Handling, Oversize, and the dimensional divisor. On big and bulky orders, those surcharges are usually the largest line on the carrier invoice. Red Stag passes negotiated savings to the brand.

CLIENT SUCCESS AND CONTROL

Sweetwater is Red Stag's flagship, with an in-house, U.S.-based client success manager based locally, near the Knoxville area. Red Stag controls the facility directly and employs the people who work its floor. Every client gets a named contact who knows the account and has a direct line to that warehouse floor. A dedicated specialist runs onboarding with a written transition plan, at no extra cost.