eCommerce
Curbside Pickup
Customers collect online orders from a designated pickup point outside the store.
C
Updated 2025-10-01
Definition
Curbside pickup allows consumers to receive their online orders without entering the store, improving convenience and safety.
Overview
Overview
This service integrates online ordering with physical retail locations for faster, contactless collection.
Benefits
- Reduces delivery costs
- Improves customer convenience
- Supports social distancing and safety
Example
A grocery store allows customers to drive up, have their groceries loaded into their car, and complete payment online.
Tags
#Curbside Pickup#eCommerce#Click-and-Collect#Retail
Related Terms
Click-and-Collect
Omni-Channel Fulfillment
Store Fulfillment
