Fulfillment
On-Time Delivery (OTD)
A key performance metric measuring whether shipments arrive at the expected time.
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Updated 2025-10-01
Definition
OTD tracks the reliability of a supply chain by calculating the percentage of orders delivered on schedule.
Overview
Overview
Monitoring OTD helps businesses assess performance, optimize routes, and improve customer satisfaction.
Calculation
OTD = (Number of Orders Delivered On-Time ÷ Total Orders) × 100
Example
If 90 out of 100 shipments are delivered as scheduled, OTD = 90%.
Tags
#OTD#Delivery#Fulfillment#Metrics#Supply Chain
Related Terms
OTIF (On-Time In-Full)
Delivery Management
Route Planning Software
