Fulfillment

OTIF (On-Time In-Full)

A supply chain performance metric measuring deliveries that arrive on time and complete.

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Updated 2025-10-01

Definition

OTIF ensures that shipments meet delivery schedules and fulfill the correct quantity, reflecting reliability and efficiency.

Overview

Overview

High OTIF rates indicate effective supply chain operations, while low rates highlight delivery or fulfillment issues that require corrective action.

Calculation

OTIF = (Number of Orders Delivered On-Time and In-Full ÷ Total Orders) × 100

Example

If 95 out of 100 shipments arrive on schedule with complete items, OTIF = 95%.

Tags

#OTIF#Fulfillment#Delivery Performance#Supply Chain#Metrics

Related Terms

On-Time Delivery (OTD)
Order Accuracy
Delivery Management